Telkom SERVICE FROM HELL!!

So. On 14 May 2019 I heard there's Fibre and it is super fast! As excited as I was I bought me a 20Mps Vumatel Fibre line through Telkom. Their service was so quick and my order was confirmed within two days.

I lost count of the number of times I had to follow up with Telkom just to confirm if my order was placed. Turns out it was not placed, it took 26 days just for my Fibre infrastructure to be installed :( after shouting at more than 7 Telkom consultants who couldn't even assist me with an order.

Finally my Fibre was installed now I had to get the router, GOSH!!! I also had to beg for that as well!!! Fast forward to 12 June 2019 I received the router and on 19 June 2019 after installing it Telkom sends me my Bill due on 10 July 2019, okay cool.

After installing this router on 12 June 2019, until today I am still unable to use it the way it is said to work, I really feel like my mobile phone data is 10 times better than this!! After a total of calling over 8 Telkom consultants, none of them have managed to assist me!! NONE!! What's even more funny is that Telkom Billed me +R807 three days before 10 July 2019 as stated on their INVOICE for a service I haven't even received full benefits to!!

To prove to you that Telkom is giving BullS%#T service, Today 11 June 2019, my router is connected to 2.4G, I cant connect to 5G (Even denying me access, not recognising my OWN password) and my YouTube has been buffering for the past 25 Minutes :(

1.98 Mbps upload speed from 20Mbps???? Come on!!!! Right now if I could burn Telkom down, I would, without a doubt.