1 reviews | Active since Jan 2021
Telkom service
Absolute shocking service received from Telkom. I have 4 contract with Telkom and all of them have been suspended supposedly because i am in arrears, despite NOTHING being due/overdue. i have spoken to 6 people at the call center and nobody has fixed this. All i get are promises that it will be fixed within 5 hours but 4 days later and nothing has changed. Staff in the call center answer the call and then keep quiet until you hang up (i could clearly hear talking in the background (obviously family since they are working from home)). Went into the branch at Clearwater and they told me they can't help - i have to contact the call center. Interesting how Telkom takes people's money and then blocks them from making use of the service that they have paid for. i will be cancelling everything that i have with Telkom.
