Telkom service down once again!

<p>To Whom it may Concern</p> <p> </p> <p>Please be advised we have had no service on circuit number ********** since the 14/11/2016. We currently have no dialtone or internet access the router is syncing at all. I attempted calling the helpdesk 3 days in succession and eventually I was lucky enough to get through to a consultant who assisted with logging a fault with ***.</p> <p> </p> <p>I am certainly not paying for the last week and would like to be compensated. This happened frequently a few months back and simply not being the loser or taking a hit this time round.. I only think it's fair!</p> <p> </p> <p>Kind Regards,</p>