TELKOM SERVICE: DISGUSTINGLY SHOCKING

I am absolutely disgusted by the service provided by Telkom. I am a long standing and loyal client of theirs whom they have just lost. At the end May 2018 Telkom debited my account before my salary could go into my account and did not re debit. At the end of June they debited my account for an amount more than what was required with a NAEDO of R2,000.00. At the end of July they also debited my account with NAEDO of an amount of R2,500.00. I did not reverse these debits. On the morning of the 17 August 2018 I woke up to my phone lines being suspended. I immediately called the contact centre and spoke to Thabang Mahole who was dreadfully and alarmingly unhlepful. He refused to listen to me or transfer me through to a manager. I then called again and spoke to a Churo who cut the call. I called a third time and spoke to a team leader Charmaine who still did not help me. I then went to the Telkom store who apparently cannot help with Billing and had to be transferred to the same *********** and unhelpful contact centre. They have advised that an amount of R873 must be paid to reintstate the lines, I then asked to put a Naedo Debit through so that the monies can go through and be paid at the end of the month which they have been doing for the past two months. They have refused. My problem is the service that I received has been disturbingly shocking. More to the point being that it is no fault of mine.