EH
Eduard H

1 reviews | Active since Oct 2014

19 Oct 2015, 08:49

Telkom service, disgusting

This is not even funny anymore.<br> <br> Please Escalate Donald Quala from the billing dept for not actioning my dispute that was opened 7 Weeks ago.<br> <br> I have repeatedly phoned for feedback and all i get told is that the dispute is open.<br> <br> This is my 2nd complaint about this same issue. <br> <br> MOENIEB from social media team promised to call me and i havent heard anything for 2 weeks.<br> <br> My ***<br> <br> This is unaccepptible.<br> <br> I want to speak to a region customer service representitive or someone who is able to make something happen.<br> <br>

0
Replies (1)
Telkom
Telkom's reply19 Oct 2015, 10:29
Official
Hello EHANEKOM21,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number: SM154193

We sincerely apologise for the inconvenience.

Kind Regards,
Zulfah
Telkom Social Media Team

Best regards,