Telkom - service delivery non-existant

<p>For the past six to eight month we've had endless problems with Telkom. When we returned from overseas early October we were without internet for nearly a month. the report was logged several times. Despite this we were still billed for usage even though we had no service. Between October and March our service has been down every month for sometimes up to a week at a time. We have now been without internet/adsl once again for a week again. We have reported it via phone and got reference numbers, even complained via Facebook (Hi. We apologise for this inconvenience. 337CNK040317 is being actively attended by our technicians. Rental credits will be passed in the invoice after line is restored. ^NL . This is a blatant lie. If the fault was "actively being attended to then we would have internet ago - just common sense. We are at our wits end. the problem persists. we have been through easily three to four connectors as well so there again clearly the connectors telkom supplies are *******.I challenge Telkom to send out their team and look at the real fault here if the problem persists then the problem must be with the way the lines are run. they should re run the lines at their expense and fix the problem once for all. I also want a credit for 2 months equivelant of having no service. They are really a joke ! this is once again typical of the lack of interest in service delivery in general in SA now. Everyone wants the job but nobody wants the responsiblity that goes with the job! fed up now!</p>