Telkom Service Delivery and Expectation Handeling

I had a Telkom line installed on Thursday, 7 June 2018. I received a pin, username and password. I've been phoning since Thursday, twice per day and still do not have internet active. The installation was done and finalised on Thursday yet the jobcard is apparently still open. Every time Im told the matter is being escalated but I only received an escalation number on Saterday when I was informed again for the 4th or 5th time that I now again had to wait between 24 to 48 hours for the matter to be resolved. I've phoned again and was now again told to phone again on Wednesday. How can it be this difficult to sort matters out. You are wasting my airtime and time. Please sort this out asap!!!!