Telkom Service Delivery

<p>I app**** for a Telkom line on the 9th June which I need ADSL connection, they told me a line will be installed within 7 days on the 12 June they sent me a message that my request is receiving attention I then called their number 10213 then then told me it takes 21 days a complete shift from what they initially told me, I told them this matter is very very urgent because I should be working from home by the 1 july they told me that would be sorted by then, I followed up on few occassions to chec the position of my request, finally on 26 june they sent aTechnician to install the line, theTechnician then said the connection was not possible because of bad cabbling , I called them several times on their 10213 and some of their agents are rude I have all names on my list for these agents of which one Team leader promised to call me back never did, later on one agent who seemed reasonable connected me to a Team leader who made promises and gave me another time frame which does not meet my need and seems they are not worried that I need to be working, please help me resolve this matter</p> <p> </p> <p> </p>