TELKOM SERVICE DELIVERY :(

I recently took a Telkom wifi/data contract out. Good connection. I lapsed in a payment. Tried to pay via thier app. Unsuccessful, the app if pathetic. Now been cut off. Went to the store. Sorted out my payment (with very Unfriendly staff) 3 days later I have still not been reconnected. THREE DAYS STILL NO SERVICE THAT I HAVE PAID FOR. HOW LONG DOES IT TAKE TO RECONNECT MY WIFI???? IMPOSSIBLE TO GET HOLD OF THEM.