Telkom Service Coplaint

<p>HI</p> <p>Since the 7th of July 2016 Ive requested that telkom switch my line from kempton park to spring the oder has gone through but since then nothing has happened the technician said yo me their is no ADSL avalible in my area witch is a lie since my father has ADSL and im living with him i have contacted telkom meny time mor ehten i can count one lady has even helped me by sending an mail to there admin staff saying that i would like them to cancel my account i have the email to prove it nothing still happened and im still being billed i have proof of documents and a proof email that she sent them a cancellation but no one from telkom has contacted me its been two months now and still nothing telkom cant even pick up there phones and call me to explain to me what is going on i refuse to pay for a service that im not getting i mean i don't even have a land line installed the technicians weren't even at my house. And above all there maintenance on this area is a million time worse some of these boxes are rusted right through and the polls are hanging from the cables this is a discrase for a telecommunications company and there clients are getting all the blame and being billed with no end i have pdf documents ready for any one that can help me plus emails and sms's from the technicians all proof of their lack of service this is the worst company in the world and im tired of there excuses for an example my dad is paying for 2mbps line it sincs at 1mbps and we not even getiing 784kbps but they still billing my dad according to 2mbps and same with my work i mean they billing me for a 4mbps line i dont even have one telkom wont stop not even if the customer complains telkom is *****ing money from their costumers</p>