HW
Heather W
1 reviews | Active since Jan 2022
19 Aug 2025, 07:35
Telkom ā Service Complaint
I paid my Telkom account in full on 2 August 2025, yet my payment has still not been allocated. Despite proof of payment, my data services have been wrongfully cut off.
I have sent multiple emails with no response from Telkom. This is unacceptable.
Reference numbers for this ongoing issue: š¹ REF#_*** š¹ REF#_*** š¹ REF#_945334
Telkom, I demand that my payment be traced and allocated, and that my services are immediately reinstated. The lack of customer support and wrongful disconnection of a paid account is extremely poor service.
Helpful (0)
Replies (3)0
Replies (3)HW
Heather W's updateReviewer Update
19 Aug 2025, 07:38 REF#_***REF#_***REF#_945334
HW
Heather W's update19 Aug 2025, 07:38
Reviewer Update
REF#_***REF#_***REF#_945334
HW
Heather W's updateReviewer Update
19 Aug 2025, 07:38 REF#_ ***REF#_ ***REF#_945334
HW
Heather W's update19 Aug 2025, 07:38
Reviewer Update
REF#_ ***REF#_ ***REF#_945334
HW
Heather W's updateReviewer Update
19 Aug 2025, 07:44 I paid my Telkom account in full on 2 August 2025, yet my payment has still not been allocated. Despite proof of payment, my data services have been wrongfully cut off. I have sent multiple emails with no response from Telkom. This is unacceptable. Reference numbers for this ongoing issue:
š¹ REF#_ 9 4 5 6 9 2 2
š¹ REF#_9 4 4 4 4 8 7
š¹ REF#_945334
REF#_ 9 4 6 1 2 7 4Telkom, I demand that my payment be traced and allocated, and that my services are immediately reinstated. The lack of customer support and wrongful disconnection of a paid account is extremely poor service. #Telkom #CustomerServiceFail #DoBetter
š¹ REF#_ 9 4 5 6 9 2 2
š¹ REF#_9 4 4 4 4 8 7
š¹ REF#_945334
REF#_ 9 4 6 1 2 7 4Telkom, I demand that my payment be traced and allocated, and that my services are immediately reinstated. The lack of customer support and wrongful disconnection of a paid account is extremely poor service. #Telkom #CustomerServiceFail #DoBetter
HW
Heather W's update19 Aug 2025, 07:44
Reviewer Update
I paid my Telkom account in full on 2 August 2025, yet my payment has still not been allocated. Despite proof of payment, my data services have been wrongfully cut off. I have sent multiple emails with no response from Telkom. This is unacceptable. Reference numbers for this ongoing issue:
š¹ REF#_ 9 4 5 6 9 2 2
š¹ REF#_9 4 4 4 4 8 7
š¹ REF#_945334
REF#_ 9 4 6 1 2 7 4Telkom, I demand that my payment be traced and allocated, and that my services are immediately reinstated. The lack of customer support and wrongful disconnection of a paid account is extremely poor service. #Telkom #CustomerServiceFail #DoBetter
š¹ REF#_ 9 4 5 6 9 2 2
š¹ REF#_9 4 4 4 4 8 7
š¹ REF#_945334
REF#_ 9 4 6 1 2 7 4Telkom, I demand that my payment be traced and allocated, and that my services are immediately reinstated. The lack of customer support and wrongful disconnection of a paid account is extremely poor service. #Telkom #CustomerServiceFail #DoBetter