mB
mooniba B
1 reviews | Active since Apr 2012
17 Apr 2015, 08:57
Telkom Service complaint
I have two Telkom accounts and upgraded my home package to have all my data etc under one banner. <br> <br> When you call in to upgrade and visit a store you are given all the benefits of signing up with them however once this is done there is no fun dealing with Telkom SA<br> <br> For the last 3 days I cannot get through to their call centre, so clearly they have no great back up to support their clients at their calls centre.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Apr 2015, 10:23Hello mooniba,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104487 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104487 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 10:23
Official
Hello mooniba,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104487 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104487 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team