JP
JASON P
1 reviews | Active since Feb 2016
23 Feb 2016, 10:36
TELKOM SERVICE CANCELLATION SUCKS!
I AM UNABLE TO TERMINATE MY ACCOUNT WITH TELKOM! AFTER FILLING OUT THE CANCELLATION FORM AND SENDING IT TO THEIR EMAIL ADDRESS AS REQUESTED BY THE CALL CENTER, I STILL AM NOT GETTING ANY ASSISTANCE... i SENT THAT EMAIL EVERY DAY SINCE THE 2ND OF FEB... ACCORDING TO THE EMAIL AUTO REPLY IT TAKES A CONSULTANT 2 TO 3 WORKING DAYS TO CALL YOU BACK! MY ACCOUNT IS STILL NOT TERMINATED AND THERE IS NO DIRECT NUMBER TO CALL THAT DUMB CANCELLATION DEPT....THIS IS **** SERVICE AND I WOULD NOT SUGGEST ANYONE TO OPEN ANY ACCOUNT WITH THEM!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Feb 2016, 13:04Hello Jakesondeck1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply23 Feb 2016, 13:04
Official
Hello Jakesondeck1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team