Telkom service cancellation seems impossible

<p>A month's notice is needed to cancel your ADSL line and internet services. I sent through the notice on 24 May. Upon calling Telkom they told me that I should give it a full month and that someone will get back to me. As per the automated emails received form the service cancellation department a agent will follow up with the client within 21 days after the mail was received.</p> <p>I called the service department on 10210 four times the last week, everytime I call I get asked to forward my initial mail to a different email address. This was done three times.</p> <p> </p> <p>It's now been a month and almost 2 weeks and I have not received any feedback. According to Telkom one cannot speak with someone in the cancellation department and all they keep telling me is to be patient and that someone will get back to me.</p> <p> </p> <p>Patience is the ability to count down before blasting off, but numbers only go so far.</p>