Telkom Service Cancellation

As usual I have to revert to Hellopeter to get a response from Telkom. I have been trying to cancel our Telkom account since 30 Dec 2020 without any joy. I have done this online as suggested by Telkom but of the 7 services that needs to get cancelled only one got cancelled. I then tried it again only to receive SMSs that our cancellation requests has been cancelled. I then also tried phoning Telkom but kept on been cut off or sent in circles by call center staff. We have moved and cannot use Telkom services in the new area that we live in. There is no telkom fibre here. Please can someone assist to cancel the following services with immediate effect: TINT: TIN*** (Third Party Access Uncapped Internet), REQP: E*** (Equipment Service), REQP: E*** (Equipment Service), G: *** (TI Mobile Service), G: *** (TI Mobile Service), G: *** (TI Mobile Service), G: *** (TI Mobile Service). Please note that we have requested this on 30 Dec already so do not start counting today. The 30th of December gave us a month's notice period for 30 Jan 2021.