Telkom Service Cancellation

<p>We tried cancelling a line in July and received the cancelation confirmation. Then Telkom came back and said the line was still in contract with Mweb. Subsequently we cancelled the Mweb service and confirmed with Telkom the service was no longer on the line and the Telkom service must be Cut. It seems Telkom have sent us another invoice. The automation response is on the cancellations inbox is “we shall respond in 20 days”. Telkom please stop billing me for a service we request to be cancelled and please respond to my mail. Kind regards Referance # ********** 2 </p>