CG
Casper G

1 reviews | Active since Feb 2017

20 Feb 2017, 12:59

Telkom Service Cancellation

<p>On 16 November 2016 I followed the Telkom procedure by sending an email to ********** requesting Telkom to cancel all their services to me with immediate effect. The required documents were also attached to this email. Then I received an auto reply from this email address confirming acknowledgement of receipt. On 22 November 2016 I received a billing statement from Telkom stating that my account is zero. Then on 20 December 2016 I received a statement stating that my account now is R467.04 and on 19 January 2017 another statement indicating that I owe Telkom now R1947.28</p> <p>I tried to re-submit my initial cancellation but received the following message from Telkom postmaster:</p> <p> </p> <p>The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr : ***]</p> <p> </p> <p>Yesterday 19 February 2017 I received another statement from Telkom showing that now I owe then R3448.85</p> <p> </p> <p>To make matters worse, I am not even staying at that perticular residence since 19 December 2016. I have relocated to Windhoek Namibia since then and my contact number in Namibia is +264 81 ********** </p> <p> </p> <p>I hope Telkom reacts on this review and contact me in Namibia in order to solve this issue. By the way, I have kept all the mentioned emails in case it is needed.</p> <p> </p> <p>Regards.</p>

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