TELKOM SERVICE & CALL CENTRE SHOCKING
Firstly trying to get through to Telkom service is a nightmare...you can hold on for 40 minutes before someone answers even if you phone on the dot of 7.00am.... who has the time to wait so long for service<br> Secondly my internet service keeps dropping and I have had this experience 5 times in the last two weeks and I need to know why this keeps happening and I have to have the awful experience of trying to get through to their Internet service department for help eveytime - Also the internet is so slow I may as well use snail mail -I cant believe all their adverts they spend so much money putting out but they dont put their money where their mouth is. ! They are not the best internet service provider at all!
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Replies (1)Telkom's replyOfficial
11 Mar 2015, 07:59Hello ingbor,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95377.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95377.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply11 Mar 2015, 07:59
Official
Hello ingbor,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95377.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95377.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
