Telkom Service

I just read through the number of complaints on hello peter just for today and i am saddened to have to write this review because i have been a Telkom customer for a long time. For over a month i have had no landline and very intermittent wifi connection , i am a student and i also do alot of side courses excluding the stuff from campus itself with everything going online now Telkom has made finishing my degree very difficult let alone even kicking off my extra courses . For an entire month I've been phoning 10210 to ask when my issue will be resolved to no avail all they can do is open a fault and escalate it with no results , i tried to ask if they could help me out with some data allocation just to get my work done and they shot that down (Which is understand i am not their responsibility ) however when i have been trying to activate my Ti mobile sim (The integrated sim that comes with the contract ) the consultants have no idea what they are doing and one consultant told me they don't know what that is . The service from telkom has been putrid , its not necessarily the consultant at 10210's fault its telkom themself , I am honestly considering changing to VOX or Afrihost as my service provider if Telkom doesn't buck up. Writing bad reviews and attacking them on social media is the only way they seem to get the message. Please resolve the matter of my integrated sim and my wifi and landline soon.