Telkom service by far the worst

Took out one of those ADSL deals for R599 in January. And still no installation done. We were told it would be 14 working days. It’s not going 2 full months and no communication from telkom.

You call into the call center and you never get through to anyone. The service level sucks. And if you do eventually get a hold of someone. They have to clue and do not give a shyt about helping you. All they do is tell you to call another department and hold on for another hour until you get so frustrated that you drop the call.

If you ask the agent to speak to the team leader or manager, they will refuse to do so and tell you they are not available

Even spoke to an agent and waited for her to drop the call to rate her pathetic service...she had the audacity to tell me they stopped with rating of calls 2 weeks ago and insisted I drop the call because they are not allowed to drop anymore (can you believe????)

This is by far the worst service I have ever came across. And telkoms customer care call Centre by far the worst ever.

Pathetic service! And from a reputable company like telkom. It’s an absolute shocker.