Telkom Service

Recently Telkom called to inform us that they are phasing out copper lines and recommended that we move over to LTE. We agreed to do so, however as soon as we agreed our WiFi was cut. When we called they said they had cut it to replace it with the LTE package which we found ridiculous but we agreed to wait. A week later our new modem was delivered with no sim card. We called Telkom they said they had forgotten to send the sim card. We were then advised to go to a Telkom store and buy a sim card and ask them to link to our package. We did this but our Wifi has not been activated. It is now over a month later and we still do not have wifi. Everytime we phone telkom we are told a different story. The latest excuse is that they are waiting for something to close on our previous package before they can activate the sim card. The service has been disgusting and it is impossible to speak to anyone that will help us.