Telkom service atrocious

Went in to do a sim swap 2 months ago and the consultant did an application for a new line. This was cancelled but the sim swap took 4 weeks due to credit vetting which is not applicable.

Went in today to do another sim swap and guess what - credit vetting on a cancelled application still there.

I asked to speak to the manager Ann Alberts. She walked right passed me after the consultant spoke to her. He then informed me she had left for the day.

This is the worst customer care I have ever experienced.

Do not do business with Telkom.