SD
Sihle D

1 reviews | Active since Feb 2015

05 May 2018, 19:00

Telkom service as poor as their network ! My contract ended a year ago I’m still debited till this day I’ve been to your shops and called your call Centre endedlessy! Refund my money and cancel this nonsense!

Took a data contract with them 2 years ago. It was supposed to be cancelled last year September as contract ended , up to date they still traumatizing my bank account with their outrageous debits. I called in last year Nov to have it cancelled, They advised they will cancel it . Jan booooom they back I call again same thing again filled in a form requested them to cancel the service nothing was done. Now they debit me everyday! This is so pathetic I hope no one takes a data contracts with you this is a night mare! Debiting my account everyday and it has no funds it bounces and causes me Bank charges! Horrible experience from you Telkom never again I’ve told my entire family they won’t use your stupid services . Consumers beware of this cash ***!

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Replies (1)
Telkom
Telkom's reply17 May 2018, 08:53
Official

Hi SADusse,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team