TELKOM SERVICE AND DELIVERY SUCKS

<p>Thunderstorm struck my phone and ADSL line last week 6th January... I went to Fourways Xing to ask them to test my ADSL and line but said I have to phone them ( How do I report my line with no phone and one cannot report faults using my mobile) I had to wait to come to work on Monday to report the fault.... I was esculated on Wednesday (been calling everyday and EVERYDAY ) been told the same thing... they are trying to find the fault.... I called again this morning 5 DAYS LATER ... and I had only been escultated today and when asked to speak to a supervisor they were all in a meeting ..... HOW CONVENIENT.... I have been waiting 5 days and these people cannot help me... WHERES THE SERVICE IN THIS COUNTRY... I know that this is just a vent review as NOTHING will happen from this... I hope and pray for a competitor to take on Telkom cause thats the problem.... They treat us like **** cause they know we cant go anywhere else and that we need them thats the reason for the poor service... Its pathetic and sad... </p>