Telkom Service absolutely sucks! 3 Months now

I asked for Telkom to come out to my home and install a Telkom line in order to work from home. THe line is already there, it just needs to be activated and as I do not know the line number, Telkom has to do it. It has been 3 months since requesting this... What has been done? Absolutely nothing! And this is a business request! DO NOT USE TElkom as they are too good to assist their customers! Thank you for proving once again, Telkom, that you are a *********** useless money grabbing company! Reference number 419CRK111214