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Donovan B

1 reviews | Active since Jun 2016

27 Jun 2016, 09:27

Telkom Service absolutely ****!!!

<p>I app**** for an ADSL line and was told to pay a R700 deposit which I was happy to do. I was told to pay either at a Telkom store or a Post office. So I drove to a store to pay this amount and was then told I have no need to pay this R700. I then phone again today (27/06/2016) to make sure of this. And they said I need to pay the R700. So now I jeed to drive again to go and try to pay this amount. Still willing to do this. But I never got any sms with reference codes. I was busy driving while speaking to the lady through my hands free kit and she said I need to write the payment code down as she cant sms it to me. I couldn't just pull over to do so ajd she got rude and suggested I call back later to get this... and wait another eternity for someone to answer. I then got slightly annoyed and requested to cancel my order... ...and her response was to just cut the call. Extremely disgusting and disrespectful behaviour for a woman and so unprofessional for a company to hire such *********** staff! And the best part Telkom probably wont even care about this instance.</p>

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