Telkom Service

I would like to lodge a formal complaint with regards to your service.

I reported a fault on 18 November 2019 with regards to our office ADSL line. With no further word I followed up on the fault again on the 21 November as well as the 25 November 2019. To date we still have no answer as to what happened nor do we have a lead time on when it will be resolved. This is unacceptable as we have a business to run and cannot do so without internet.