Telkom Service

We live on a farm in the Klein Karoo. We haven't had any rain in four years and we are trying to keep farming and feed the South African nation. We require Telkom service as our Vodacom cellular service is often off and is very unreliable.

All our Telkom cables were removed due to cable theft. Telkom then gave us a Wireless instrument which never really worked properly despite making numerous complaints to Telkom and Open Serve (Telkom's Repair Contractor). Telkom then gave us a replacement Wireless instrument which has never worked. We were told by Telkom they were switching over from MTN to Vodacom for their wireless system. This was supposed to happen in June 2019 but it never did. Nothing has happened and nothing is likely to happen here with Telkom. Telkom is not interested in the rural areas as they make their money in the cities.

To make matters worse Telkom keeps sending me a monthly account, which I refuse to pay, however they have now handed me over to VVM, a collections agency and I am receiving threatening letters of demand to pay or else! We have had NO Telkom service for approximately three years. My Telkom Landline number is ***, Please help a South African farmer who needs to be able to call his veterinarian, his medical doctor, his family and others. Many thanks indeed.