PP
Pieter P

1 reviews | Active since Sept 2016

01 Sept 2016, 11:06

Telkom service

<p>I have logged a fault on my telkom ADSL on 24/08 ref num 390CWK240816.</p> <p>We have phoned more 3 times to follow up, a technician was only assigned to the fault yesterday. Still no feedback on when it will be up and running.</p> <p>Telkom please help it is urgent.</p> <p> </p> <p> </p>

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Replies (2)
PP
Pieter P's update08 Sept 2016, 10:05
Reviewer Update

Dear Celiwe

Our line is still not working.

Please advise?

Telkom said somebody will be at our home today at 8:30am but nobody have arrived.

Regards

Pieter

PP
Pieter P's update22 Sept 2016, 07:39
Reviewer Update

Dear Telkom

Please assist in my latest Sept account, account number ********** 28501.

Fault was logged on 24 Aug 390CWK240816, the service was only activated on 8 Sept, no billing up to 8 Sept please.

Were already billed on my Aug invoice for line rental up to 14 Sept, please remove.

Can I please receive a revised statement for Sept for payment as soon as possible?

Thanks

Pieter

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