Telkom service

<p>I have been experiencing an extremely slow internet connection for the last 2 months. I've logged complaints with Telkom and every time they've just reset my profile. It doesn't help. I've asked for a technicien and no one has contacted me for the last week to come and check. I need to pay them a monthly fee for my ADSL and get no service at all. It is extremely frustrating as I use internet to work and study online from home. It seems they know they have the monopoly and couldn't care about customer services. I don't know how to solve this problem anymore. </p> <p> </p> <p>The same happened 1 year ago and at the end it was a Telkom problem whose infrastructure couldn't handle the flow. </p>