HB
Hennie B

1 reviews | Active since Sept 2015

27 Jun 2018, 11:13

Telkom Service

Fault Reference number ********** 3 Our internet lines have been down since yesterday. Fault logged. Telkom's response is just be patient. No urgency on their side to resolve the problem.

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Replies (1)
Telkom
Telkom's reply09 Jul 2018, 08:01
Official

HI hjb1301

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. We do apologize for the delay. The pending fault reference indicates the fault has been attended 28th June. Faulr ref indicates the fault had been cleared as well. Please confirm the status of the line and if you will be requiring further assistance.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,