Telkom Service

Item: Telkom
Rating: 1
Author: Johann van der Westhuizen

Hi, I've submitted a order for a relocation of service on 20 March 2018, I've been phoning Telkom on a daily basis now, no progress and every time it has been escalated and prioritized but still no feedback. I mean it's now almost 4 weeks later and the turn around time is 7 - 14 working days. Come on guys, I can't think it could really take that long? Thanks.

Helpful (0)

Replies (2)

Telkom's replyOfficial

03 May 2018, 14:41

Hello jvdwesthuizen

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply03 May 2018, 14:41

Official

Hello jvdwesthuizen

Best regards,

JvdW

Johann van der Westhuizen's updateReviewer Update

03 May 2018, 14:49

Hi, Logged 187 April response 3 May? Really. Issues has been resolved but still unhappy. Logged a dispute with billing as off I was billed for March and haven't used any services: # ********** 4. Thanks.

JvdW

Johann van der Westhuizen's update03 May 2018, 14:49

Reviewer Update