NB
Nicola B

1 reviews | Active since Apr 2018

17 Apr 2018, 11:39

Telkom service

I am so shocked by the lack of help from Telkom. I cancelled my Telkom account over a year ago and was in credit for R1400. For some reason I was handed over to a company called MBD who have been calling and messaging CONSTANTLY. I contacted Telkom and a lady called Charmaine sent me a letter saying I owe nothing and they have let all the companies know as well .... but still the calls and messages come. Absolutely shocking service.

0
Replies (3)
NB
Nicola B's update19 Apr 2018, 21:20
Reviewer Update
Typical ..... No reply
Telkom
Telkom's reply02 May 2018, 14:05
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

NB
Nicola B's update11 May 2018, 16:05
Reviewer Update
Good afternoon *** ID number Call me on ***. Kind regards Nicola