Telkom service

19 Feb 2018 I send a cancellation form to cancel my telkom line and a week (28 Feb) later I called 10213 to withdraw my cancellation. 6 days later (6 March) my telkom line was disconnected. 8 March I called 10213 and the operator to connect my line and operator said it will took 72 hours. On 13 March I called again and this time I was told that it would take up to 7 days. Now every day my adsl line is not working I loose money. This is very pathetic service from Telkom.