Telkom service

<p>I'll be ranting about Telkom and their horrible service until I get the PROPER assistance I am looking for! I've have been on the phone everyday for more than a week trying to upgrade my line and once again im let down, I call in to only find out that my internet has been cut with out my confirmation or me even knowing about it. The sales agents I speak to tell me that their own colleagues do everything wrong. No, it seems as if your whole way of doing business is done WRONG. Also, no managers are on duty when requested. What kind of service is this!?! </p> <p>Every time I try to get through to the sales department, I often wait for over 45min for assistance for no one to even answer. When someone eventually does answer, I speak to the person for 10min and 99.9% of the time my call gets cut or put down. All I want is to upgrade to a VDSL line which should not take this amount of time and effort to do. Your service is extremely slow and it really frustrates me that I am using my time and money to get through to people who should be able to assist me without any problems or hesitation but I receive the complete opposite. Stop with your empty promises, as you let us down EVERY TIME. </p> <p> </p> <p>I am not one to normally complain or make a scene but this is honestly the worst service I have received from any network provider! I am Definitely not a happy customer!