1 reviews | Active since Oct 2016

17 Jan 2017, 18:14

Telkom **** Service

<p>Ive been a telkom mobile user since the 8ta days ,i have 3 phones on telkom mobile pay as u go. On the 25 November i decided to buy 3 new contract phones with telkom in waterfall mall in rustenburg.</p> <p> </p> <p>After waiting in an insane que for 2 hours (get more people please) i finaly got served by a very friendly person .</p> <p> </p> <p>Since it was on payday the auto buy from fnb already loaded airtime and data on our prepaid numbers .we did not want to loose this so we just incerted the old sims into the new phones ,easy now we can use the data and airtime until its done and then incert the new contract sim and have the number moved .</p> <p>This is all to complicated for telkom the cant seem to move my prepaid number to my contract and this is making me insane i dont want to load new airtime on my old simcard i will loose it if moved and the new number doesnt help me at all i need my number back.</p> <p>so for 3 weeks now every single day i phone Telkom and we end at the same place ""sir the backoffice needs to fix this "" but i get no calls or mails nothing and it just end here ,i went back to the branch that was a dead end aswell,,so the only people that can solve the problem is the backoffice ,,,whoe the hell ever they are since there is no number for them and no email nor can u be transfered ,there is no way to speak to them </p> <p> </p> <p>If i new this upfront i would never have signed a contract with this pathatic company ,their service suck and they are not expanding their network ,they use to have great deals on data in the past when the had the 10g telkom only data pakages ,it was great but they dont listen to their customers and the took that data away.</p> <p> </p> <p>Wel hear this TELKOM youre service sucks and im looking at ways to get out of this contract ,u are loosing me as a loyal client .</p>

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