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MZ
Maryke Z

1 reviews | Active since Dec 2016

20 Dec 2016, 17:28

Telkom Service

<p>I have been waiting for more than a month for Telkom to contact me to change my internet package as requested. The branch cant change it as I have been there twice. </p>

0
Replies (5)
Telkom
Telkom's reply21 Dec 2016, 09:47
Official

Hi marykevanzyl,

Thank you for making contact with us.

This response confirms that your query is being attended to and feedback will be provided to you.

Your reference number:AI***

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply26 Dec 2016, 13:44
Official

Good day,

We would like to assist you further, kindly provide with the following details:

ID number and number in question.

please reply on private.

Regards
Launa
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply27 Dec 2016, 10:55
Official

Good day

Kindly know that we are still awaiting for the requested information so that we can assist you further.

Regards

Thokozani

Telkom Social Media Team

Best regards,

MZ
Maryke Z's update27 Dec 2016, 11:11
Reviewer Update

Good day,

My ID ********** 020081.

A consultant emailed me, I responded but have not received any feedback.

Please urgently contact me. Please just give me a number to phone.

Thank you.

Telkom
Telkom's reply28 Dec 2016, 10:58
Official
Good day Apologies for the delayed response, we have requested the Sales team to assist you. They will make contact with you, thank you. Regards, Sikelelwa. Telkom Social Media Team.

Best regards,