Telkom Service

<p>Today is the 15th of December 2016. The first time I got in contact with Telkom Business Sales Department was the 7th of October 2016. I am no closer to getting help today, than what I was on that first day that I called. All that needed to be done was move a business' ADSL line to a new location. I asked that the line be moved somewhere between the 28th of Oct - 2nd Nov. The first sms received from Telkom had the wrong address on, this was corrected and the confirmed they would send out a technician. No technician showed up, I kept phoning and rescheduled a number of times, after about a week or so they came to move our landline, but could not move the ADSL line, and would send somebody else the next day. After a month of no technician showing up to move our ADSL line , we got a Huawei modem and contacted Cell C (this took two days, by the way). Since then we have been trying to cancel the ADSL with Telkom. I was told to mail ********** - mail undeliverable - The recipient's mailbox is full and can't accept new messages at this stage. I called again and was told to send the same mail to a ********** No response. I call again, I am told that the ADSL line can't be cancelled because the move is a pending order. I ask the sales person to cancel the move request. It takes 48 hours, so I call back two days later, I am told there's no request for the move to be cancelled on the system. I ask the sales person to redo and i will call again after 48 hours. We then receive an sms to say a technician will be moving the line on the 15th of Dec! Today, 15th Dec I call again, I am VERY tired of telling the whole story to every different sales person. As I ask the sales person, Wandile, to put me through to a manager, she interupts me. I tell her that her attitude stinks and put the phone down. Needless to say, we won't be paying at the end of the month. </p>