Telkom sending me into bankrupcy

<p>I requested Telkom to cancel my month-to-month 20GB wifi data deal late January 2017.</p> <p> </p> <p>I received an automated email to say this will take 21 working days. Today is 28 March, and I the line is sill active.</p> <p> </p> <p>I cancelled this wifi because I could nolonger afford. I have also not been using it since the end of Fevruary with the expecatation that it will be cancelled. Can Telkom please take me seriously and not send me into bankrupcy!</p>