Telkom send wrong device and still want me to waste time chasing after them to correct THEIR ERROR!!!!

Telkom! I place an order for an Iphone 13 Pro Max 256, Telkom brings me an Iphone 13 Pro which I just received today. In trying to call you to return the device, I am passed from pillar to post, from calling 10210, to 081180 then 10213, one tells me I need to call retentions, then the other tells me I need to call sales. Eventually I get through to Sales who tell me they don't have my address on the system, and that I need to go into a Telkom store. Mind you I provided all these details to this very same team last week, yet they can't pick me up on the system.

So not only did Telkom give me what I did not order, they want me to be wasting my time, airtime and gas chasing after them to correct a problem THEY CAUSED.

Somebody get back to me ASAP to fetch this device and cancel this contract. I can't deal with this time wasting!