KH
Kyle H

1 reviews | Active since Nov 2015

15 Feb 2016, 21:31

Telkom - Selling me a broken service

Simple, Telkom advertises \bolt speed internet\" and LTE etc, i have yet to experience this service even though it says that i am in the optimal area.<br> <br> It is a blatant breach of basic consumer rights by miss leading us and selling us a service that does not work. Further to that after 5 complaints directly to telkom, escalations service centres and multiple *********** staff i have yet to receive a single ounce of technical support from them.<br> <br> Welcome to the world of Bolt speed, where they ***** your money before you realise it."

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Replies (1)
Telkom
Telkom's reply16 Feb 2016, 03:39
Official
Hello KyleDHarker,

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM201121

Regards
Noku
Telkom Social Media Team