Telkom selling contracts under FALSE pretenses.

I have had a Telkom data account for years. *** It was due to expire end of April. I was called by a sales agent who advised the account is due to expire and would I like a new contract. I said no I just want to adjust the current contract. He said it wasn't possible and I had to get a whole new contract/number/SIM then cancel the old expired one. I asked him several times if I couldn't just adjust my current contract and he said I had to get a new number/SIM. So eventually I agreed and took the new contract with the updated data limit. Then I start getting calls from other Telkom agents telling me that my initial contract is due to expire and would I like to adjust(upgrade or downgrade) my current contract. I told them I was advised by the other agent that I was not able to adjust the current expiring contract and he had told me under FALSE PRETENSES that I had to get a new number/SIM. I've since been to TELKOM OFFICES and called over the phone several times, spoken to lots of consultants, log tickets for that new number to be cancelled as it was sold to me using LIES. Every time they promise to look into it...but NOTHING happens. I was billed R349.00 at the end of April for a product that was sold to me under FALSE PRETENSES by TELKOM. Telkom needs to reverse that debit order and CANCEL that contract that was sold to me using lies! New number to be cancelled *** Account *** Latest cancellation request reference *** Telkom please cancel the **** number and pay back money taken in error from me under false pretenses!!!!!!!!!