1 reviews | Active since Jan 2017

15 Jan 2017, 10:05

Telkom/Selldirect *******

<p>Ugraded my tablet to a wireless router 10 gig thru selldirect Sales person told me that there will be no admin fee and my montly fee will stay at 299 every month Surprize this month recieved a bill of R1081 with a R600 rand admin fee this is daylight robery from telkom and Selldirect </p>

0
Replies (3)
Telkom
Telkom's reply16 Jan 2017, 11:29
Official

Hello ernest-warkus

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply19 Jan 2017, 19:53
Official

Good day

Kindly accept our sincere apologies for the inconvenience kindly know that upgrade fee we charge you if you are moving from a higher package to a lower package, but if you are upgrading from lower package to higher package we wont charge you for upgrade fee.

Regards

Thokozani

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply19 Jan 2017, 19:54
Official

Good day

Kindly accept our sincere apologies for the inconvenience kindly know that upgrade fee we charge you if you are moving from a higher package to a lower package, but if you are upgrading from lower package to higher package we wont charge you for upgrade fee.

Regards

Thokozani

Telkom Social Media Team

Best regards,