Telkom se push

Shocking customer care & treatment when calling the call centre. All I get is “the system is down” for my home internet that I need as I work from home. All the managers from the call centre is not available & don’t call back. I must take forced leave because Telkom’s system is down since yesterday and by the sounds of it it will be indefinitely. Such a pitty a little person like me must pay every month for something required for work & all I get from my provider is “sorry that youll be signing a warning for being unable to work & run the risk of being dismissed because you don’t have internet”.