Telkom se push.

At this point right now I am livid. Telkom doesn't even deserve one star, they deserve non. I started a chat at 8:56 am and had Pheko/Phakiso (something like that) assisting me. Pheko responded at 9:02 am and 22seconds later released the chat because I didn't respond. Mind you I had sent my query prior as I was still waiting for an agent to assist only to be told utter *******, clearly the customer must always wait for the agent and the agent can not wait on the client. BS.

I had two issues.

1. I wanted to report a ****** phone as calling in to the center one has to wait for 20mins just to not be assisted.

2. I had been calling since last week for someone to explain to me why my services were suspended. I have yet to receive a response or explanation last person I talked to advised that it had been sent to collections by mistake and she had fixed it I should have connectivity within next 5-24hrs... still waiting for such miracle to happen. I requested to but out my handset 06/02/2020 and was told to wait 60days before final bill could be finalised and during that time my billing would go off as per normal. This has not happened. My services have been suspended. Why were they suspended??!!