Telkom se...

I have been requesting my proof of purchase for the past 3 days and every time I call your agents want to direct me to a different department. I managed to get through last week after calling 4 times and being redirected and I have been waiting, when I call to check on the progress and when to expect it again I am redirected, this game of pass the buck is very annoying especially when I called the same departments over and over