Telkom ****s people into debt

Telkom has put me in debt situation ******ing up my creditvrating and now they can't fix it. They have been pestering me whole of last year to get fiber instalked. I jeot on rejecting, then last year round about October, the sales person who contacted me, after me rehecting it, said that everybody in my area is getting fiber and if I don't change my phonline won't work anymore in a months time. I specifically asked him if it will have extea cists and he said it would cist me less than I am paying now. After a month, i git a shock that my normal account of about R550 was R1700. Eventually I got to the bottom of the facts, first I did not need the fibre because I have a wireless midem, only the ADSL lines is being duscontiniued so he gave me false i formation. Secondly, there was a prorata liafed to my account ehich I can not afford right now and I said that to the guy..... that I can not pay more than I am paying and the phone call will reflect this conversation. I am a wifow with 2 kids and school clothes, books and fees was first priority over Telkom. I was ****ned and now I am sitting with a huge account for a service that was forced upon me and a wifi that us cut due t o the arrears.... I am NEVER in arrears. Telkom refyses to fix it, seems they care as much as Eskom and all the other authorities in this country, seems it is all about taking away and not giving. I need wifi becayse I iften wirk from home and my children needs it for their school work. I am dissappointrd and feel that Telkom is turning their back. I wush I could make use of another supplier fir wifi!!! Telkom is too selfish to solve this problem..