TELKOM ******** us.

I had a mobile contract with them for 24 months, 2 months before the contract expired I started getting bills of R2500. iIn total over the 2 months prior to the contract expiring the bill was R5512. More than the total cost of the contract over the previous 22 months. Gigs of Data was being purchased 2-3 minutes apart, at all hours of the morning. My grandsons sometimes play games with my phone, they are 6 and 7 years old. I find it hard to believe that they would wake up at 3am to download 5 gigs of data and do what with it. I checked my spend limit and it was set to R2500. i PHONED tELKOM AND ASKED THEM TO DECREASE IT THEY SAID THAY CANT i MUST MONITOR MY SPENDING. They insinuated that someone must have changed the spend limit. How could 2 little boys be able to follow the prompts and read the wording and increase my spend limit.