TELKOM **** : Telkom Plus Subscription

Telkom is running a **** with their additional billing charges on contracts. I have an issue with Telkom where they have billed just over R500 additional on my contract. I have an LTE Uncapped contract with Telkom. I have raised this issue with Telkom and they informed me I have subcriped for 4 services charging me R3 a day each. The frist consultant I spoke said the subscription was added because I clicked something online, which she was assuming and couldn't give me a straight answer.

The second consultant via Twitter chat said I got subscriped via *123# which is the Telkom plus subscription service. The LTE simcard is in the router. How did I subscripe?? Telkom is refusing to refund the money they have debited my account with even with the lack of evidence that I subscriped. They can't answe how I subcriped if I'm using a Telkom supp**** router.