Telkom **** former clients when the contract has ended and cancellation was requested

The below email was sent to Telkom on the 14th of June on the social media account and was never attended. I have used all mediums to try to get this Telkom ******** to stop accessing my Bank account

Attention Telkom

I have received an invoice you sent on 6/06/2022. Find the invoice below attached. Telkom Modurm no: *** The invoice states that I owe you multiple R99. 1. I told your consultants on multiple calls that I would not be upgrading the account. I am terminating the contract. I instructed them to terminate my contract at 24 months. 2. I have never agreed to R99 monthly instalments. The previous contract that reached its termination period was R139 monthly. I did not give you the authority to deduct any other amounts from my account. Therefore this is a ******** act. 3. Upon the end of the contract I also email you to inform you that I am terminating my contract. So not only did I inform your sales consultants who were trying to upgrade my contract but I also emailed you. I did not sign a contract that was beyond 24 months. 4. Since you continued to access my account against my wish I then disputed the debit order as unauthorized, as is the case. 5: In June debit my account R499 6: July debited my account R539

What business do you have with accessing my account when I do not have a contract with you Telkom? I use prepaid data and I have never asked for or requested your data post the end of the contract. Telkom is not responding to emails, clearly not applying my request on call when they were trying to upgrade you. On Social media, they use a Robot named Karabo which does not address my queries because it is pre-programmed.

This is my last email to you. I will not pay any cent that I did not use not authorize. I will also share this email with the consumer protection office since you have started sending SMSes demanding payments and making suggestions.